Returns & Exchanges

At LiTime, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items with original tags attached. Our goal is to ensure your shopping experience is as seamless as your style.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all labels are intact, and include the printed return slip inside the box.

3

Ship the Items

Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing